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Elements and Performance Criteria

1. Identify the abnormal situation
   • Identify the state of the plant/process
   • Gather available information on the plant/process with particular focus on trends and rates of change
   • Verify and confirm situation with other technicians in the area and any upstream or downstream units
2. Respond appropriately
   • Apply immediate actions to respond to the abnormal situation to bring the plant/process to a safer state
   • Decide whether to continue operations, shutdown or abandon
   • Keep in contact with other technicians in the area
3. Review and respond to changes
   • Review the situation, gather data on the state of the plant/process and the trends and rates of change
   • Make changes to the state of the plant/process to keep parameters within limits
   • Rectify or initiate procedures to rectify any faults or adjustments to secure the safe operation of the plant/process
   • Review the state of the recovery, making adjustments as required
   • Keep all other stakeholders informed of progress
   • When plant is restored to stable conditions, continue to monitor the situation
4. Document abnormal situation and response
   • Complete all logs and workplace documentation relating to the abnormal situation, ensuring all details, actions and responses are accurately recorded
   • Record any further ongoing production problems and report to appropriate persons or authority

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.
Regulatory framework	The latest version of all legislation, regulations, industry codes of practice and Australian/international standards, or the version specified by the local regulatory authority, must be used, and include one or more of the following: legislative requirements, including work health and safety (WHS) industry codes of practice and guidelines environmental regulations and guidelines Australian and other standards licence and certification requirements All operations to which this unit applies are subject to stringent health, safety and environment (HSE) requirements, which may be imposed through state/territory or federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between performance criteria and HSE requirements, the HSE requirements take precedence.
Hazards	Hazards include one or more of the following: electricity gas clouds gases and liquids under pressure structural hazards structural collapse equipment failures industrial (machinery, equipment and product) equipment or product mass noise, rotational equipment or vibration plant services (steam, condensate and cooling water) working at heights, in restricted or confined spaces, or in environments subjected to smoke, darkness, heat, dust, vapours or other atmospheric hazards fire and explosion flammability and explosivity hazardous products and materials unauthorised personnel sharp edges, protrusions or obstructions slippery surfaces, spills or leaks extreme weather other hazards that might arise
Procedures	All operations must be performed in accordance with relevant procedures. Procedures are written, verbal, visual, computer-based or in some other form, include one or more of the following: emergency procedures work instructions standard operating procedures (SOPs) safe work method statements (SWMS) formulas/recipes batch sheets temporary instructions any similar instructions provided for the smooth running of the plant

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Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include the ability to:

analyse and interpret schematics, technical information, performance data and operational practices

determine and initiate any immediate corrective action (quick fix) required

communicate effectively with internal and external stakeholders under stress

analyse rapidly changing and possibly confusing data to determine best course of action

monitor and adjust actions and directions to other personnel to meet changing conditions

identify and resolve problems

lead and direct operational team.

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Knowledge Evidence

Evidence must be provided that demonstrates knowledge of:

principles of operation of plant/equipment, its characteristics and limitations

impact of variations in plant/process and the distinctive signs of each variation

process chemistry, physics and biochemistry and its application to abnormal situations

problem isolation techniques

problem analysis techniques

systems operating parameters, system integrity limits, process control philosophies and strategies, product specifications and tolerances

hierarchy of control

hazards that may arise in the job/work environment, and:

their possible causes

potential consequences

appropriate risk controls.

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